Review of... e-resume.net
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The Los Angeles Times ranked this company "Best of the Bunch" among its internet competitors.
Really? Not by our measurement, which takes into account the element of "customer service."
On the positive side, they've got a team approach to writing (they've got grammarians
on staff) and exclusive partnerships with the likes of the American Management Association,
CareerBuilder.com, Military.com, and colleges throughout the nation.
Still, we think a company eager to take your hard-earned money should be just as eager to
respond to email inquiries regarding that money. Call us crazy.
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e-resume.net
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Entry Level / Mid Level /
Executive
$119.00 $155.00 $245.00
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.jpg "Visit... e-resume.net") |
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Want to consider other companies before you decide?
Read our in-depth reviews...
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The Writing Process:
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Place your secure order on their web site and include a synopsis of your work history, or attach
a copy of your current resume. Include a good time to call.
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You'll be assigned a contact person who will conduct a telephone interview--gathering more
background info, identifying your strengths and exploring the best marketing approach for your
qualifications.
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A team of writers goes to work. You'll receive a draft of the resume for your
approval--suggest any changes until you're happy with the end product. |
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You'll receive your final resume via email, as well as 20 hard copies on high quality cotton
bond paper sent via Priority Mail.
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Here's What We Liked:
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All writers have real-world business backgrounds. Each is certified and works
in-house in a team environment, meaning more than one professional has his hand in the creation of
your resume. They believe this leads to better quality control. That seems a reasonable
conclusion. |
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Resume via email and hardcopy is a nice touch. Not everyone has access
to quality paper and a printer. Company provides 20 copies on cotton bond resume paper via Priority
Mail. |
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Adequate number of sample resumes are made available on the web site to give you an idea
of quality of writing you can expect. We liked what we saw.
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Happiness Guarantee. They're fond of saying, "our work doesn't stop until you say so." In
other words, they guarantee your happiness with the resume. Until you're happy, they continue
working.
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Pricing is fair and up-front.
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Here's What We Didn't Like:
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Three email inquiries we've sent the company, over a period of two months and employing three
different email addresses, have each been summarily ignored. One was automatically bounced back to
us with the notation, "likely spam."
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Spam?
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We're not the only ones having trouble communicating with this company. The Better Business
Bureau has been trying to get a response from them regarding customer complaints... for three
years. They have issued an alert
for the company.
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e-resume.net - Review Summary:
In summary, we get it that the LA Times smiled favorably on this company (least you forget, the
company likes to highlight that fact on every piece of marketing). Presumably, the Times got
through the spam filter, or simply never tried to get an email response from the company. While the
team approach is nice and the quality of resumes is fine, customer service is a goose egg. Either
the $149 resume over at ResumeCorner.com or the $199.95 resume over at ResumeWriters.com would seem a superior bet -- great products with
attentive customer service.
Still, if you must...
Go to e-resume.net 
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